The Gold Agency
Frequently Asked Questions
We mainly buy gold and silver in all forms: jewelry, coins, ingots, solid silver silverware, and objects containing precious metals. We also accept investment coins and ingots, as well as diamonds, subject to certain conditions.
Yes, we buy broken or damaged jewelry. Its value will be calculated based on the weight and purity of the precious metals it contains.
For gold bars and coins, we prefer products with a certificate of authenticity, but non-certified bars may be accepted after an appraisal carried out at our agency. For diamonds, a certificate issued by a recognized laboratory is essential.
We only accept diamonds accompanied by a certificate issued by an internationally recognized gemological laboratory, such as GIA, HRD, or IGI. An on-site appraisal is also required before a price can be determined.
Yes, we offer a free, no-obligation estimate. You can bring your items directly to our office in Brussels for an appraisal.
The price is based on weight, the purity of precious metals, and official real-time gold and silver prices. We use professional tools to ensure accurate and transparent valuation.
We offer a wide range of certified gold and silver bars and coins, ranging from classic formats such as 1kg bars to iconic coins such as Napoleons, Krugerrands, Maple Leafs, and Silver Eagles. More niche products are also available for collectors.
Yes, all ingots and coins purchased from us come with certificates of authenticity guaranteeing their quality and compliance.
Yes, in Belgium, a 21% VAT applies to the purchase of silver bars and coins. This tax is included in the total price.
We make it a point of honor to guarantee transparent transactions, explaining each step of the evaluation and purchase process. In addition, we promote the recycling of precious metals, thereby helping to reduce the environmental impact of mining.
We do not accept silver or gold-plated items. However, if you are unsure about the nature of the metal, please bring the item to one of our branches. Our experts will be able to analyze it on site and give you a precise answer.
We sometimes offer coins with numismatic or collector's value. These coins may include historical editions, commemorative editions, or rare series. To discover our selection, please contact us or visit one of our branches. Our experts will be delighted to show you the coins available and offer advice.
Gold and silver bars and coins are available for purchase exclusively through our agency. This approach allows us to guarantee secure transactions and offer you personalized support from our experts.
To sell gold or precious metals, you must present valid identification. For all transactions, you must also provide a bank account number, as payment will be made by bank transfer.
You do not need to be a resident of Belgium to sell gold or jewelry to us. We welcome all customers, whether they are residents or not, to our agency for fast and secure transactions.
We attach great importance to the confidentiality of your transactions. All valuations and sales are carried out at our agency, in a discreet and professional setting. In addition, your personal and financial data are strictly protected in accordance with current regulations.
Yes, all our transactions are completely secure. Appraisals are carried out on site using certified tools, ensuring accuracy and reliability. Payments are made by bank transfer, ensuring optimal traceability. In addition, our agency is equipped with advanced security measures to protect your property throughout the transaction.
An appraisal and transaction at a branch takes an average of 20 minutes in total. However, this time may vary depending on the quantity and complexity of the items to be appraised. Once the offer has been accepted, the transaction is finalized on the spot, and for payments by bank transfer, the procedure is initiated immediately.
The estimate is completely free and without obligation. If you decide not to sell after the appraisal, your items will be returned to you immediately, at no cost and with no obligation. We remain available for any questions or future transactions should you change your mind.
Yes, it is entirely possible to resell a product purchased from our agency, whether it is a bar or a coin. Upon resale, the price will be recalculated based on current market rates and the condition of the product.
We do not accept items made entirely of materials other than precious metals. However, if these materials are present in combination with gold or silver, our experts will carry out an appraisal based solely on the precious metals.
We do not accept artificial (synthetic) gemstones for repurchase. If an item contains synthetic stones, only the value and composition of the precious metals will be taken into account during the appraisal. However, for natural gemstones, an appraisal at one of our branches is essential to determine their value.
We do not accept silver or gold-plated items. However, if you are unsure about the nature of the metal, please bring the item to one of our branches. Our experts will be able to analyze it on site and give you a precise answer.