The Gold Agency

Shipping Policy

Our terms and conditions

All membership or service requests are subject to terms and conditions that must be complied with in order to ensure smooth collaboration. If you do not have your contract to hand, you can find them below.

  1. Obligations of the service provider towards the client
    The "CENTRE DES INDEPENDANTS" Employers' Secretariat undertakes to carry out on behalf of the affiliate all administrative formalities required by legal or regulatory provisions in the social field. In particular, as part of its management program, it undertakes to prepare all statements and declarations, complete all formalities, and represent the member in all its dealings with social security, tax, and other authorities.
  1. Responsibility of the service provider
    The "CENTRE DES INDEPENDANTS" Employers' Secretariat intends to comply with legal provisions in safeguarding the interests of its members. Consequently, the Employers' Secretariat "CENTRE DES INDEPENDANTS" cannot be held liable for the accuracy of the information provided to it by the member, nor for the late submission of the information necessary for the performance of its duties. In order to avoid any disputes, members are invited to use the forms provided to them and to send them to the "CENTRE DES INDEPENDANTS" Employers' Secretariat in a timely manner. When the payment of contributions due to the various organizations is made by the affiliate, the consequences of any penalties imposed for failure to meet the prescribed deadlines cannot, under any circumstances, be attributed to the "CENTRE DES INDEPENDANTS" Employers' Secretariat.
  1. Duration of membership, suspension, or termination of collaboration
    Membership of the "CENTRE DES INDEPENDANTS" Employers' Secretariat is valid for one year. Membership is automatically and tacitly renewed on the date of expiry. Membership is automatically suspended when the member ceases to employ staff and resumes when staff are re-employed. The member's resignation shall only be accepted if it is notified by registered letter at least six months before the annual expiry date of the membership. In the event of failure to comply with this deadline, compensation shall be calculated for the remaining period and based on the average of previous fees, with a minimum of six months.
  1. Billing and indexation
    The fee payable to the Employers' Secretariat "CENTRE DES INDEPENDANTS" for fulfilling the social obligations of the affiliate is calculated either as a percentage of remuneration or as a flat rate based on the number of employees. A minimum fee is provided for employers with fewer than ten employees. All social security forms are made available to the member for a flat fee. Fee statements are issued monthly or quarterly. When the file is opened and closed, a one-time fee is charged to cover all services and administrative formalities to be completed, and a deposit may be requested. Flat-rate fees are linked to the price and wage index and vary by 5% when the index fluctuates by at least 5 points. Our special work carried out outside the normal scope of management is subject to an additional fee.
  1. Travel expenses for employees
    The duration and any travel expenses incurred by staff of the Employers' Secretariat "CENTRE DES INDEPENDANTS" in the performance of duties on behalf of the affiliate shall be borne by the latter, as shall VAT on fee statements and invoices and all disbursements made on its behalf.
  1. Interest on late payments
    Statements of fees, invoices, and expense reports are drawn up and payable in Brussels in cash. In the event of non-payment by the due dates, the Employers' Secretariat "CENTRE DES INDEPENDANTS" reserves the right to suspend services and to pursue, by all legal means, the immediate payment of the sums owed to it. Any amount due and unpaid shall bear interest at the rate of 1% per month, from the due date, automatically and without formal notice. In addition, if the debt remains unpaid for more than thirty days, it shall be increased, automatically and without formal notice, by 10% of its amount and any procedural costs.  For all disputes or litigation, without exception, the courts of Brussels shall have sole jurisdiction, notwithstanding any agreement to the contrary. If the dispute falls within the jurisdiction of a justice of the peace, it shall be brought exclusively before the justice of the peace of the first canton of Brussels.
  1. Unfair competition
    The agents of the "CENTRE DES INDEPENDANTS" Employers' Secretariat are at its exclusive service. Consequently, the affiliate undertakes:
    To refuse the personal collaboration of any agent of the "CENTRE DES INDEPENDANTS" Employers' Secretariat in any capacity whatsoever.
    Not to use the services of any agent of the "CENTRE DES INDEPENDANTS" Employers' Secretariat who ceases to be a member,
    for a period of three years from the date of their departure.
    In the event of damages, these will be equivalent to a fee due for a period of the same duration (3 years) with a minimum of €2,000.00 (indexed on 01/01/08).
  1. Application of conditions
    The above terms and conditions apply to all work, even in the absence of a membership form.